At Dental XCel, we are committed to providing high-quality continuing education courses for dental professionals. Please review our refund policy carefully before registering for a course.
Course Registration Refunds
- Cancellations made more than 14 days prior to the course start date
Registrants may request a full refund, minus a 5% administrative fee, where necessary. - Cancellations made within 14 days of the course start date
Refunds will not be issued. However, at Dental XCel’s discretion, registrants may be offered:- A credit toward a future Dental XCel course, or
- A substitution of another eligible participant for the same course.
- No-shows
Registrants who do not attend a course without prior written notice are not eligible for a refund or credit.
Online / On-Demand Courses
- Refunds for online or on-demand courses are not available once course access has been granted or the course has been started.
Course Changes or Cancellations by Dental XCel
Dental XCel reserves the right to cancel or reschedule a course due to unforeseen circumstances, including but not limited to low enrollment, instructor availability, or events beyond our control.
- If Dental XCel cancels a course, registrants will receive:
- A full refund or
- The option to transfer their registration to a future course.
Dental XCel is not responsible for any additional costs incurred by registrants, including travel or accommodation expenses.
How to Request a Refund
All refund requests must be submitted in writing via email to info@dentalxcel.com
Please include:
- Registrant name
- Course title and date
- Proof of registration
Refunds will be processed within 10–14 business days and issued using the original method of payment.
Policy Updates
Dental XCel reserves the right to update or modify this refund policy at any time. Changes will be posted on this page and will apply to future registrations.
Need further help?
Contact us at info@dentalxcel.com for specific questions related to refunds.